Billing & Subscription Policy

This policy explains how billing works for paid plans and subscriptions on the Tideway Permitting LLC platform. The specific price, billing period, and features for your plan are shown at checkout and on our pricing page.

Subscriptions and billing periods

• Paid plans are billed in advance on a recurring basis (for example, monthly or annually) for the billing period you select.
• Your subscription renews automatically at the end of each billing period until you cancel.
• Applicable taxes may be added to the amounts shown.

Trials and promotional plans

We may offer free trials or promotional plans, such as a founding-member trial. The duration and conditions are disclosed when you enroll. Unless you cancel before the trial or promotional period ends, your plan may convert to a paid subscription at the then-current price, and you authorize us to charge the payment method on file.

Renewals and price changes

We may change plan pricing or features. If a change affects your subscription, we will provide notice before it takes effect, and the new price applies to your next renewal. Continuing to use a paid plan after a change takes effect means you accept the updated pricing.

Cancellation

You may cancel your subscription at any time from your account or by contacting us. Cancellation stops future renewals; your paid access generally continues through the end of the current billing period. Unless required by law or stated otherwise for a specific offer, amounts already billed for the current period are non-refundable.

Government and third-party fees

Your subscription covers access to the Tideway Permitting LLC platform only. Any government permit or application fees, and any fees charged by independent professionals you choose to engage, are separate, are paid directly to those parties, and are not part of your Tideway subscription.

Contact

Questions about billing or your subscription? Email [email protected].

Last updated: July 2026. This page describes general terms and is not legal advice. Agency requirements and decisions are outside Tideway’s control.